About order protection and compensation:
1, If you can not receiver the package after 180 days, full refund. (but, if your address is wrong, or if you did not go to receiver it, we will not full refund).
2, If we had sent the wrong product, you must contact us in 24 hours;
3, If you find the Title and the picture have problem, please tell us before pay it.
About Shipment time:
A, USA, Gemerny, France, Italy, United Kingdom, Spain, most of them can be Received in about 6-20 working days;
B, Brazil, Turkey, Chile, Mexico, if total order more than 30$, most of them can be Received in about 10-25 working dasy;
C, Other country, or if you need more information about shipment time, please contact our Customer Service.
D, Our Customer Service Email: DuoDuoGood#gmail.com (please use @ to replace the #)
When will ship out the package?
Packages are generally dispatched within 1-3 working days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Some time, and if the product have no in stock, or the facotry can not sent to us on time, we will sent it to you as soon as possible.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.